Refund Policy

Last Updated: November 13, 2025

At Hold Strong Fitness Nutrition, we take great pride in the quality and effectiveness of our products. However, if you are not fully satisfied with your purchase, we want to make the return process as straightforward as possible.

1. Eligibility for Returns

To be eligible for a refund, the following conditions must be met:

1. Unopened and Unused Products

   • The product must be unopened, unused, and in its original, undamaged packaging.

   • Due to health and safety regulations, opened or used products cannot be returned.

2. Proof of Purchase

   • A valid receipt or proof of purchase is required to process any return or refund.

2. Non-Returnable Items

• Opened or used supplements cannot be returned due to health and safety reasons.

• Products purchased as part of a promotional sale or clearance may be non-refundable.

3. Return Process

1. Contact Us

   • If you meet the return criteria, contact our customer service team:
     📧 Email: holdstrongfitnessnutrition@gmail.com
     📞 WhatsApp/Phone: +91 8595242400

2. Return Shipping

   • You are responsible for return shipping costs, unless the return is due to a mistake on our part (e.g., wrong product sent).

3. Refund Process

   • Once we receive your returned item and confirm it meets the above conditions, we will approve the refund within 2 business days.

   • The refund amount will be processed to your original payment method within 5-7 business days.

4. Damages and Issues

• Please inspect your order upon reception.

• Contact us immediately if the item is defective, damaged, or incorrect, so we can evaluate the issue and make it right.

5. Refunds

• We will notify you once we’ve received and inspected your return, and inform you whether the refund is approved.

• If approved, you will be automatically refunded to your original payment method within 10 business days.

• Please note it may take additional time for your bank or credit card company to process the refund.

• If more than 15 business days have passed since we approved your return, please contact us:
  📧 holdstrongfitnessnutrition@gmail.com